Our Services

Nine specialist practice areas covering the full spectrum of anti-financial crime advisory — from compliance program development to forensic investigation, AML training, and remediation.

01
📋 Regulatory Requirement

AML Independent Reviews

Request a Review

FINTRAC requires all reporting entities to conduct an independent review of their AML compliance regime at least every two years. C&G provides rigorous, unbiased assessments that satisfy this regulatory obligation — and deliver genuine intelligence to strengthen your program before an examiner does.

Our reviewers assess your program against the same criteria FINTRAC examiners use, identifying gaps and recommending corrective action before they become costly findings. We have conducted independent reviews for major banks, credit unions, MSBs, crypto exchanges, law firms, and real estate brokers across Canada.

  • Full review of AML policies, procedures, and controls documentation
  • KYC and ongoing customer due diligence assessment
  • Transaction monitoring and STR process evaluation
  • Reporting obligations review: STRs, LCTRs, EFTRs
  • Employee training records and awareness assessment
  • Risk assessment methodology review
  • Written report with findings, risk ratings, and recommendations
  • Management debrief and remediation roadmap
02
📝 Program Development

Compliance Program Development

Build Your Program

Every regulated business needs a documented AML compliance program. C&G designs and develops programs that are regulatory-grade, practical to operate, and genuinely tailored to how your business works — not generic templates.

Our development service delivers the full documentation suite your business needs: from enterprise-wide risk assessment through to policies, procedures, and training materials. Whether you are a first-time registrant or overhauling an outdated framework, we produce documentation that is defensible under FINTRAC scrutiny.

  • Enterprise-wide AML/ATF risk assessment
  • AML compliance policies and procedures manual
  • KYC and customer due diligence procedures
  • Beneficial ownership identification policy
  • Transaction monitoring policy and red-flag indicators
  • STR escalation and reporting procedures
  • AML/ATF staff training materials and curriculum
  • Compliance officer mandate and accountability framework
03
⚙️ Program Implementation

Compliance Program Implementation

Implement Now

Documentation alone is not compliance. C&G's implementation service takes your compliance program from paper to practice — embedding it into your operations, systems, and culture so that it functions as a genuine control, not a filing cabinet exercise.

We work alongside your team to operationalise every element: recommending and onboarding compliance technology vendors, building in-house tools and workflows, advising on system integrations, and guiding the rollout of controls across your organisation.

  • Gap analysis between existing operations and documented program
  • Compliance technology vendor assessment and selection support
  • KYC / onboarding workflow design and system configuration advice
  • Transaction monitoring system setup and tuning guidance
  • In-house compliance tool and checklist development
  • Staff onboarding and operational training on new procedures
  • Phased implementation roadmap with progress tracking
  • Post-implementation review and sign-off
04
🏛️ MSB Registration

FINTRAC / MSB Registration

Register Your MSB

Any business that provides money services in Canada — including foreign exchange dealing, funds transfer, cheque cashing, virtual currency dealing, or issuing or redeeming money orders — must register as a Money Services Business with FINTRAC. Failure to register is a criminal offence under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act.

C&G manages the full MSB registration process from eligibility assessment through to confirmation of registration — ensuring your application is accurate, complete, and accompanied by the compliance foundation FINTRAC requires.

  • MSB eligibility assessment across all applicable service categories
  • FINTRAC registration portal submission and management
  • Compliance program development required for registration
  • Compliance officer designation and accountability framework
  • Post-registration obligations setup and calendar
  • MSB registration amendment and renewal management
  • Multi-jurisdiction MSB/money transmitter advisory (Canada, US, international)
05
🏦 RPAA Registration

Bank of Canada (RPAA) Registration

Register as a PSP

The Retail Payment Activities Act (RPAA) requires Payment Service Providers — businesses that perform end-user funds holding or payment processing activities — to register with the Bank of Canada. This regime is separate from FINTRAC MSB registration and carries its own compliance obligations, including operational risk and fund safeguarding requirements.

C&G advises businesses on RPAA applicability, prepares all required registration documentation, and guides clients through the Bank of Canada's registration process — while simultaneously establishing the operational risk and safeguarding frameworks required under the Act.

  • RPAA applicability analysis — determining whether your business triggers registration
  • Bank of Canada registration portal submission and management
  • Operational risk management framework development
  • End-user funds safeguarding policy and procedures
  • Incident reporting and notification framework
  • Post-registration compliance obligations calendar and setup
  • Ongoing RPAA regulatory advisory and update monitoring
06
🏛 Examination Support

FINTRAC Examination Assistance

Prepare Now

A FINTRAC examination is one of the most consequential regulatory events your business will face. C&G ensures you are fully prepared — with a comprehensive readiness assessment, targeted remediation, and hands-on support throughout the examination itself.

We have guided businesses across Canada — including major banks' AML departments, MSBs, crypto exchanges, and law enforcement-adjacent organisations — through FINTRAC examinations. Our experience on both the advisory and compliance sides means we understand exactly what examiners are looking for and how to present your program in the strongest possible light.

  • Pre-examination mock assessment against FINTRAC criteria
  • Gap analysis and rapid remediation support
  • Document organisation and examination binder preparation
  • Staff coaching and examiner interview preparation
  • On-site support during the examination
  • Post-examination findings response and undertakings
  • Remediation planning and implementation tracking
07
🔍 Investigations

Forensic Investigations & Fraud

Start an Investigation

When fraud occurs or financial crime is suspected, you need investigators who combine financial expertise with investigative rigour. C&G's forensic team conducts thorough, evidence-based investigations that stand up to legal scrutiny and support asset recovery.

We work with businesses, legal counsel, insurers, and law enforcement agencies across Canada — providing the forensic intelligence that drives decisions, litigation, and recovery. Our investigators have worked on financial crime matters involving major Canadian institutions and law enforcement agencies at the federal and provincial level.

  • Internal fraud and employee misconduct investigations
  • Financial statement fraud and misrepresentation analysis
  • Asset misappropriation and diversion investigations
  • Asset tracing and recovery support
  • Enhanced due diligence on individuals and entities
  • Background and integrity investigations
  • Expert witness reports and litigation support
08
🎓 Training

AML & ATF Training

Book a Training

FINTRAC requires every reporting entity to maintain an ongoing employee training program as part of their AML compliance regime. C&G designs and delivers practical AML and anti-terrorist financing (ATF) training that satisfies this regulatory requirement — and genuinely equips your staff to identify and respond to financial crime risk.

Our training programs are tailored to your industry, your risk profile, and the specific roles of your employees. We deliver training in-person, virtually, and as written curriculum your team can deploy independently — with all sessions documented for compliance record-keeping purposes.

  • Role-specific AML/ATF training for front-line, compliance, and senior staff
  • Industry-tailored content: banks, MSBs, crypto, real estate, law firms, and more
  • Suspicious transaction recognition and STR escalation training
  • KYC / customer due diligence practical training
  • Terrorist financing typologies and red-flag indicators
  • Virtual, in-person, and self-directed delivery formats
  • Training records and attendance documentation for FINTRAC compliance
  • Annual refresher programs and regulatory update sessions
09
🔁 Post-Finding Support

Remediation & Lookback Exercises

Start Remediation

When FINTRAC issues an adverse finding, a Notice of Violation, or an Administrative Monetary Penalty, the clock starts immediately. C&G designs and executes structured remediation programs that address deficiencies systematically — satisfying regulator expectations while strengthening your program for the long term.

Lookback exercises are required when a reporting entity identifies historical gaps in transaction reporting, KYC records, or STR filings. Our specialists conduct thorough lookback reviews, assess the scope of the gap, and manage the voluntary self-declaration process with FINTRAC where appropriate — a step that can significantly reduce regulatory exposure.

  • Root cause analysis of examination findings and deficiencies
  • Structured remediation plan with milestones and regulator-ready reporting
  • Transaction lookback reviews — STR, LCTR, and EFTR gap analysis
  • KYC / CDD lookback for historical customer file deficiencies
  • Voluntary self-declaration advisory and submission support
  • Policy and procedure remediation aligned to FINTRAC expectations
  • Remediation progress tracking and management reporting
  • Post-remediation mock assessment to confirm effectiveness

Not sure which service fits your situation?

Book a complimentary discovery call. We will assess your needs and recommend the right approach.